Frequently Asked Questions

What is Super Mornings?

Super Mornings is an alarm app that makes waking up harder to ignore. Instead of hitting snooze, you complete a wake-up challenge — like walking steps or speed taps — to dismiss your alarm. Then you follow your personalised morning routine.

What's included in the subscription?

  • All wake-up dismissal challenges
  • Full morning routine builder
  • Daily streaks and progress tracking
  • Morning insights and Super Morning tracking

What is the free trial?

All plans include a 7-day free trial. You won't be charged until Day 7. We'll remind you on Day 6 so you're never caught off guard.

How do I cancel my subscription?

You can cancel anytime through your iPhone:

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Tap Super Mornings
  5. Tap Cancel Subscription

Cancellation takes effect at the end of your current billing period. You keep access until then.

How do I get a refund?

Refunds are handled by Apple, not us. To request one:

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find Super Mornings and tap Request a Refund
  4. Select your reason and submit

Apple typically processes refund requests within a few days.

Why didn't my alarm go off?

Super Mornings needs to be running in the background to trigger your alarm sound. Make sure:

  • The app is not force-closed
  • Do Not Disturb is off (or Super Mornings is in your allowed list)
  • Your device is not on silent for alarm sounds
  • Notifications are enabled for Super Mornings in Settings

We recommend keeping a backup alarm until you've tested your setup.

What is a Day Streak?

A Day Streak counts how many consecutive days you've dismissed your alarm using Super Mornings. Miss a day and it resets — so don't break the chain.

What is a Super Morning?

A Super Morning is earned when you dismiss your alarm AND complete your full morning routine. It's a higher bar than a streak — it means you fully won your morning.

How do I change my wake-up challenge?

Go to the Alarm tab → tap your challenge card → select a new challenge and configure your difficulty.

How do I restore my purchase on a new device?

Open Super Mornings → reach the paywall → tap Restore at the bottom. Your subscription will be restored automatically if you're signed in with the same Apple ID.

I have another question.

Email us at support@supermornings.app — we reply within 24 hours.